COMMON QUERIES
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What are the Payment Options?
Payment will be made at checkout via Stripe (Stripe accepts most credit cards) or via PayNow by using our UEN 201902151W. Please send us a screenshot of the payment proof at +65 8446 4028.
What is our Return Policy?
Kombucha contains live cultures, and differences in taste and color may occur.
We do not provide refund or exchange based on sour tastes as all bottles are prepared fresh, with strict taste/quality guidelines and stored in temperature-controlled conditions before delivery. After being chilled, our kombucha is stable at room temperature for several hours which is why we are able to deliver it without cold trucks or ice packs.
Our kombucha contains live cultures that create gases. These gases saturate the kombucha and cause natural carbonation! If you see caps that are bulging, make sure you place the bottle in the fridge and chill it well before opening. Don't open bulging bottles at room temperature as they will likely overflow.
Do you offer Wholesale?
If you are interested in having our kombucha products at
your F&B or retail establishments in Singapore, we have wholesale packages
that will meet your requirements (bottles and/or kegs). Reach out to us to
set-up a tasting and our friendly Sales Manager will happily go through all our
flavors with you so you can select which ones fit best in your menu.
Do you offer Partner Brewing?
Wild Boocha Kombucha is proud to offer flexible brewing and packaging services. Whether you are looking at white labelling some of our core flavors or wish to create your own unique kombucha, we are here to help you brew and produce.
Our pricing is dynamic and will depend on quantities and/or long-term partnerships.
Do you offer Corporate Orders?
Do you wish to give your staff a healthy alternative to sodas and artificially sweetened teas?
Then our kombucha is a great low-sugar and very tasty option to have in any office pantry. Our kombucha is available in 300ml bottles or on tap for one off events or on-going pantries.
Surprise your staff or business partners with a customized gift box containing our kombucha.
- Customized Care Package
- Team Bonding Events
- Virtual Workshops with our Wild Boocha brew kits conveniently sent to participants ahead of time.
Why not learn about kombucha and fermentation during a fun and relaxing workshop at our brewery.
Do You Offer Gift Cards?
Yes we do! Contact us via Whatsapp or email to make arrangements.
Other Enquiries
Make an appointment with us so we can better understand your
needs and requirements. Contact us at info@wildboocha.com or whatsapp us at +65
8446 4028 and we’ll work together to find the best option for you!